Scam warning: Fake DPD emails and texts

Action Fraud has seen a surge in reports relating to fake emails and texts purporting to be from DPD. The messages claim that DPD was “unable to deliver your parcel today” and provide instructions on how the recipient can arrange another delivery. The links in the emails and texts lead to fake websites that are designed to steal money, as well as personal and financial information.

Victims of this scam have reported losing over £242,000 since June. For more information, please visit https://www.actionfraud.police.uk/alert/fake-dpd-messages-lead-to-over-200000-in-losses-since-june


How you can protect yourself:

  • If you’re unsure whether the email or text is genuine, then don’t use the link. Instead, visit the DPD website by entering the official web address directly into your browser’s address bar, or search for it and follow the search results.
  • Remember, your bank will never ask you to transfer money to another account, or contact you out of the blue to ask for your PIN or full password.
  • If you have received an email which you’re unsure about, you can report it by forwarding it to report@phishing.gov.uk. You can report suspicious text messages by forwarding them to 7726.



For more information about how to protect yourself from fraud and cyber crime, please visit www.actionfraud.police.uk/cybercrime

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